Customer Reviews


Woke up to a leaking water heater this morning. Called Fast Response at 10AM and he was here around noon. 2 hours later the job was complete. Thank you Fast Response crew for taking care of me.

Jen C.
San Francisco, CA


Have used these guys several times to clear slow drains, de-scale my Rinnai tankless water heater, etc.. They give good advice, and they seem honest, especially compared to other plumbers I have tried. Prices are reasonable. They’re great!

Kathy K.
San Francisco, CA


Look no further. I needed a hot water heater replaced, and ran into the assorted circus monkeys (It will be $2500, I’ll call you back, busy till a week from now, etc). Then I called Joe and his team at Fast Response . OMG VERY pleasant people. Came out for an estimate. AND was willing to start at oh dark thirty so that I could finally get in a hot shower!! He just left…and I am totally impressed by his fun attitude, hard work ethic, excellent plumbing skills (even cleaned up some old messy pipes and redid the venting in a safer way), and to boot, his price was extremely fair. I’d use Joe and Team any time, for any plumbing job. TOP NOTCH! Thanks so much.

Daniel O.
San Francisco, CA


Fast response indeed. Easy and awesome customer service. Do leave a message on their voicemail and they will get back to you as soon as they can. Joe came on time. He was very knowledgeable and quickly fixed the problem, the thermocouple of the water heater. Also, his price was fair compared to other estimates I had received and he stayed behind to make sure everything was ok and safe before he left. Thank you again for the hot water! Highly recommended service.

Jimmy S.
San Francisco, CA


I’m really happy with the service Fast Response provided! I woke up on Friday morning and noticed my water heater was leaking all over the floor in the garage. The top of the unit looked a little rusty, and water was pooling on top and spilling over the side. I called Fast Response around 8:20 in the morning and left a message. They called me back about 10 minutes later and offered to come out right away to take a look. Their repair technician (Joe) showed up, looked at the water heater and assessed that it needed to be replaced. (I totally agree with the assessment. It was probably 20 years old.) He quoted $1150 and said he could do the work that day after he worked with the schedulers to determine a time. Joe called back quickly and said he could do the work that morning. He came back minutes later with the new water heater and started installing it. Joe completed the work in 2 hours. The work included a new 38 gallon Rheem tank with 2 water flex lines, a gas flex line, earthquake strapping, a new valve, a little bit of copper work, and hooking up the flue. He took the old tank away and left the place really clean. The entire job, from the time I first called to the time the job was done was about 3 hours. I’d say that’s a fast response!

Eric D.
San Francisco


Veterinary emergency and broken hot water heater both in the same day, a week before Christmas. Not the best day of my life, but I want to thank Fast Response for totally living up to the hype of their Yelp reviews. They were not the first people I called but they were the easiest to get in touch with, were able to come out the same day to have a look, and, as it turns out, were able to fix the problem right then and there and for about half what someone else had quoted me. They were friendly, professional, cleaned up after themselves and the hot water was running well within the hour. They made a financially painful day less painful and I was able to have a nice hot bath at the end of it. Thanks!

Cynthia B.
San Francisco, CA


Fast, friendly, competent. Replaced my water heater and a hose on my garbage disposal. Great job! Will definitely call them again.

Mimi J.
San Francisco, CA


Love this family business. They respond quickly, keep you updated on what is happening, and finish the job before going to the next. I respect their dedication to their customers, their prices are fair and they got the new water heater installed quickly and efficiently. They are my new go to plumbers!! High Recommend!

Carolyn M.
San Francisco, CA


Called them Sunday morning for a leaky hose on hot water heater, they showed up when they said they would (actually, earlier), the plumber was both helpful and nice. Rates (for a Sunday) seemed fair. All in all, couldn’t have gone better.

Ben R.
San Francisco, CA


Dont ‘get these guys mixed up with Fast Response PLUMBERS! Fast Response Plumbing and Rooter is an awesome business. Joe has serviced our darn drains multiple times AND responded quickly to a busted water heater. Fast [really] and professional and thorough. Plus, one other thing: he has never been snarky or uppity about our dumb-ass attempts at DIY plumbing. Always quite supportive and instructive..he doesn’t want to come back and do it again! I like how he shows you a few tricks to save money and time. Cleans up and doesn’t mind my nosy husband lurking around watching him work. Highly recommended!

Sarah P.
San Francisco, CA